Page 585 - Manual_Polaris_RZR_ProXP-20-21

.1 Symptom and Occurrence Checklist

IMPORTANT
This checklist is intended for Dealer use. It is a guide to help with concerns that are
Intermittent and / or Hard to Duplicate. It is intended to collect as much information as
possible before continuing with the diagnosis.

• Please select or describe main concerns on the Symptom Chart. If needed refer to the
customer questionnaire if the information has not already been gathered.
• After selecting concerns, follow the Occurrence Chart for conditions under which problem
occurs.
• After the concern is verified and this information has been collected, refer to the applicable
service information.

NOTICE
IF MULTIPLE CONCERNS ARE PRESENT OR APPLICABLE, PLEASE CHECK / NOTE
ALL THAT APPLY.

SYMPTOM CHART

STARTING CONCERNS ○ STARTS BUT TAKES A LONG
○ WILL NOT CRANK
(IF NEEDED REFER TO OWNERS TIME
MANUAL / SERVICE MANUAL
FOR NORMAL STARTING ○ TAKES MULTIPLE KEY CYCLES
CONCERNS.) ○ CRANKS BUT WILL NOT RUN TO START
○ RUNS ROUGH ○ BUCKS OR JERKS
○ LACK OF POWER ○ ENGINE NOISE
○ HESITATION ○ CHECK ENGINE LIGHT ON
ENGINE RUNNING CONCERNS
○ ENGINE STALLS ○ BACK FIRE / POPPING
○ RUNNING TOO HOT / TOO
○ SMOKE FROM EXHAUST
COLD
○ VEHICLE STARTS BUT WILL ○ ENGAGEMENT QUALITY (SLIP /
TRANSMISSION / FINAL DRIVE NOT MOVE BUCK /JERK)
CONCERNS
○ SHIFTING CONCERNS ○ NOISE / VIBRATION
PLEASE DESCRIBE NOISE:
NOISE CONCERNS ( DOES NOISE CHANGE WITH ENGINE RPM, DOES IT CHANGE WITH
SPEED, DOES IT CHANGE WITH TERRAIN, ETC.)
(PLEASE INCLUDE THE AREA
WHERE NOISE IS BELIEVED TO
BE COMING FROM , OR ANY
ADDITIONAL COMMENTS)

○ VEHICLE SHAKES / VIBRATION
○ PULLS TO ONE SIDE
WHILE DRIVING
○ IS THE EPS LIGHT ON? (IF
POOR HANDLING ○ HARD STEERING
APPLICABLE)
○ SUSPENSION SEEMS TOO
SOFT / STIFF

49